FAQ
Have Questions?
Here’s a list of Frequently Asked Questions (FAQs) for Help Machan, designed to address common queries that users might have:
Help Machan is a service that helps individuals living abroad by assisting their families or loved ones back home with various needs, such as property management, travel arrangements, healthcare, and more. We bridge the gap between distance and provide reliable support to make life easier for both those abroad and their families back home.
Travel Arrangements: Booking flights, accommodations, airport transfers, and itineraries.
Property Management: Routine maintenance, tenant management, security, and renovations.
Support for Family and Loved Ones: Assisting with daily errands, healthcare, education, elderly care, and more.
Personal Belongings and Pets: Helping with the safe transportation of personal items and pets.
Maintaining Religious or Cultural Rituals: Organizing family celebrations, cultural ceremonies, or religious rituals.
Specialty Items and Custom Requests: Buying and sending special items or gifts from abroad.
You can simply contact us through our website, call, or email. Once we understand your needs, we’ll guide you through the process and start organizing the required services.
We provide various types of support such as handling daily errands, coordinating healthcare appointments, managing education needs, providing emotional and social well-being support, and organizing special events for family members.
Yes, we take the privacy and security of your personal information very seriously. We comply with all relevant data protection laws and ensure that your information is handled with confidentiality and care.
Yes, we can assist with travel arrangements for your family members, including booking flights, accommodation, transportation, and helping with visa applications and other travel logistics.
Yes, we offer services to help with the care and transportation of pets. Whether it’s ensuring they are taken care of while you’re away or shipping them safely to join you abroad, we can assist with all your pet-related needs.
Our property management services cover inspections, maintenance, tenant management, bill payments, and even legal support. We also provide assistance with renting, selling, or renovating your property.
We provide regular updates and progress reports on all services. You will be informed via email or phone about the status of your request and any important developments.
There is no minimum or maximum duration for our services. Whether it’s a one-time request or ongoing support, we tailor our services to meet your needs.
While we do not provide legal representation, we can assist with coordinating document collection, submitting forms, and providing referrals to trusted legal professionals if required for property, visa, or other legal matters.
At this moment, we do not offer direct financial management or money transfers. However, we can help by coordinating bill payments, managing documentation, and assisting with other financial tasks.
Our Payment methods includes online bank transfers or other secure options. We will provide an invoice detailing the services and payment terms for your convenience.
We operate nationwide and can assist with services in most districts. However, the specific services we provide may vary based on your location and the location of your family or property.
You can reach us via:
Website Contact Form: Simply fill out the contact form on our site, and a team member will get back to you.
Phone: Call us at +94 777801775.
Email: Send an email to contact@helpmachan.com.
We work with trusted local partners and professionals who meet our high standards. Additionally, we provide you with ongoing support and updates to ensure that the services you receive are up to your expectations